第一章 · Chapter 1
麦肯锡早期中国 · McKinsey's Early Days in China
The next China can't be understood without first appreciating how the current one came to be. What now feels inevitable—the scale, the speed, the sheer audacity—was once a fragile experiment. A rural country of bicycles and ration books dared to reinvent itself, and in a single generation, it did. Villages were folded into mega-cities, factories became innovation hubs, and hundreds of millions surged into the middle class while the world began not just watching China but also learning from it.
不理解今天的中国是如何形成的,就无法理解"下一个中国"。如今看似理所当然的一切——规模、速度、那股纯粹的大胆——曾是一场脆弱的实验。一个自行车与粮票的农业国家,敢于重塑自己,并用一代人的时间做到了。村庄并入巨型城市,工厂变成创新中心,数亿人涌入中产阶级,而世界开始不只是旁观中国,还向它学习。
Like many business tales, this one begins with a virtually blank slate on which a few pioneers were willing to scrawl a new vision for how things should work.
像许多商业故事一样,这个故事始于一张几乎空白的画布,几位先驱愿意在上面涂写关于"事物该如何运转"的新愿景。
一位"商业医生"落地中国
A "Business Doctor" Lands in China
"Mai-ken-xi, not Mai-dang-lao." The year was 1995. In Mandarin, McKinsey's name shares its opening syllable with McDonald's, and more than once we were mistaken for the American golden arches that had landed in Beijing just a few years earlier. The Firm's first attempt at explaining who it was—and what it did—was met with polite confusion. "What exactly do you sell?"
"是麦肯锡(Mai-ken-xi),不是麦当劳(Mai-dang-lao)。"那是 1995 年。在中文里,麦肯锡(McKinsey)的名字与麦当劳(McDonald's)共享首音,我们不止一次被当成几年前刚落地北京的那家美国金拱门。公司第一次试图解释自己是谁、做什么,得到的回应是礼貌的困惑:"你们到底卖什么?"
At the press conference announcing McKinsey's first mainland China offices, the headline wasn't our arrival; it was that one of our lead partners, Tony Perkins, a fluent Mandarin-speaking Mormon, had six children. In the land of the one-child policy, a large family was bigger news than the advent of an unknown firm whose name sounded vaguely like a fast-food chain's.
在宣布麦肯锡首批中国大陆办公室的发布会上,头条新闻不是我们的到来,而是我们的牵头合伙人之一——托尼·珀金斯(Tony Perkins),一位会说流利中文的摩门教徒——有六个孩子。在实施计划生育的土地上,一个大家庭,比一家名字听上去有点像快餐连锁的陌生公司到来,更具新闻价值。
The other McKinsey lead, Gordon Orr, was an electrical engineer turned strategist who'd become one of the youngest partners in the Firm's posh London office in St. James's. Restless, he had volunteered for Hong Kong and, soon restless again, pushed on to Beijing. "But if we were serious about building in this part of the world," Gordon says, "the real adventure would be in mainland China." In China's capital city in the mid-1990s, it might take two years just to get a landline installed. By the time Gordon retired three decades later to join the boards of Lenovo, Swire Pacific, EQT, and Meituan, the country had become the world's largest smartphone market, home to 1.3 billion mobile users.
麦肯锡的另一位牵头人欧高敦(Gordon Orr),是一位从电气工程师转型的战略家,曾成为公司伦敦圣詹姆斯区豪华办公室最年轻的合伙人之一。他生性不安分,先是主动请缨去了香港,很快又躁动起来,推进到北京。"但如果我们真想在这个地区深耕,"欧高敦说,"真正的冒险在内地。"九十年代中期的中国首都,装一条固话可能要等两年。三十年后欧高敦退休时,加入了联想、太古、EQT 和美团董事会,而那时的中国已成为全球最大的智能手机市场,拥有 13 亿移动用户。
Most multinationals were still years away from entering China—McDonald's had been one of the first—and parachuting into a business culture that understood products better than services was a bold move. Back then, "advice for a price" didn't even exist in China's legal code: you could register a factory or an import-export firm but not a consultancy. A district halfway to Tianjin agreed to classify McKinsey as a "wholly owned foreign enterprise" in commercial services—a bureaucratic workaround that created the Firm's first China foothold with offices in Shanghai and Beijing.
大多数跨国公司离进入中国还有好几年——麦当劳是最早者之一——空降到一个"更懂产品、不懂服务"的商业文化是大胆之举。那时候,"收费的咨询"在中国法律体系里根本不存在:你可以注册一家工厂或进出口公司,但注册不了咨询公司。一个去往天津途中的区,同意把麦肯锡归类为"商业服务业的外商独资企业"——一个官僚化的变通办法,为公司在上海和北京建立了第一批立足点。
Gordon spent the first weeks positioning himself. After a few clumsy attempts to explain management consulting, he tried a new line, portraying himself as a business doctor for companies that needed to get healthy—or if that failed, a coach who trained average athletes into gold medalists. It wasn't quite poetry, but he'd learned that mentioning McKinsey drew blank stares; alluding to his Harvard and Oxford degrees earned a dinner invitation.
欧高敦花了几周时间给自己定位。几次笨拙地解释管理咨询是什么之后,他换了个说法,把自己塑造成"企业医生"——给需要恢复健康的公司看病;如果这招不灵,就说自己是"教练",能把普通运动员训练成奥运冠军。这谈不上诗意,但他已经明白:提起"麦肯锡"只会换来茫然的目光;暗示自己哈佛和牛津的学历,却能换来一顿晚餐邀请。
Looking out across the city from McKinsey's glass tower in today's Beijing, population twenty-two million, it's easy to forget how tenuous those beginnings were and also how far the Firm—and China—have come. In the mid-1990s, Beijing was a low-rise city of twelve million, its wide roads packed with bicycles, dust, and scaffolding. Foreign hotels were few. Only one in twenty Beijingers owned a car. Office space was easy to find; phone lines weren't. The Firm's first deal was securing the vacant office of a departing Canadian telecom company: "We'll take your lease if you leave the phones." The city buzzed with anticipation and hope for the future.
从今天麦肯锡的玻璃塔楼俯瞰北京——这座 2200 万人口的城市——很容易忘记当初的起点多么脆弱,也容易忘记公司和中国走了多远。九十年代中期,北京是一座 1200 万人口的低层城市,宽阔的街道挤满自行车、尘土和脚手架。外国酒店屈指可数。每二十个北京人中只有一人有车。办公场地好找,电话线不好找。公司的第一笔交易,是拿到一家撤离的加拿大电信公司空置的办公室:"我们接手你的租约,把电话留下。"这座城市弥漫着对未来的期待与希望。
第一代商业人才
The First Generation of Business Talent
The next big challenge was people. With no alumni to tap, not a single senior Chinese colleague at McKinsey anywhere, and few Chinese returnees from Western business schools, the Firm had to create its own pipeline. So we went to Beijing's elite schools: Tsinghua University and Peking University. One evening at Peking University in 1995, the two-hundred-seat hall overflowed while another two hundred would-be attendees pressed outside the doors. "We didn't know if anyone would show up—we were a foreign company with no product," Gordon admits. "But the word was out that we were hiring, and success meant a ticket to a US business school."
下一个大挑战是人。没有校友可挖,麦肯锡在全球没有一个资深中国同事,从西方商学院回国的中国人也寥寥无几,公司必须自己打造人才管道。于是我们去了北京的顶尖学府:清华和北大。1995 年某个夜晚在北大,两百座的礼堂爆满,另有二百名想进场的人被挡在门外。"我们不知道会不会有人来——我们是一家没有产品的外国公司,"欧高敦坦言,"但消息传开了:我们要招人,而成功意味着通往美国商学院的入场券。"
The aspirants were rocket smart. Their résumés reflected the hunger of the times: top in economics at Tsinghua, highest scorer on Sichuan's national entrance exam. Two women from that group would form the backbone of the Beijing office. One, Sha Sha, gravitated toward Gordon because he'd announced that McKinsey believed in mentoring "local talent and together creating impact."
这些应聘者聪明得惊人。他们的简历折射出那个时代的饥饿感:清华经济系第一名、四川高考状元。这一批人里有两位女性后来成了北京办公室的中坚。其中一位叫沙莎,她靠近欧高敦,是因为他宣称麦肯锡信奉"培养本地人才、共同创造影响力"。
Sha dove into global-mining work just as Chinese steel became the world's volume leader, spending weeks inside China's steel towns. "The frontline mill workers were very kind and hardworking—I began to realize how marvelous Chinese manufacturing was," Sha says. She then went to Harvard for an MBA, returned to the Firm, and by the late 2000s was hosting CNBC China's Boss Town, interviewing entrepreneurs and CEOs on their professional and personal arcs. Commerce had officially entered the Chinese zeitgeist—vaulting in just a few years from Gordon's "business doctor" days to prime-time TV.
就在中国钢铁成为全球产量第一的同时,沙莎一头扎进全球矿业项目,在中国一座座钢铁城市一待就是几周。"一线钢厂工人非常善良、勤奋——我开始意识到中国的制造业有多么了不起。"随后她赴哈佛读 MBA,回到公司,到 2000 年代末已成为 CNBC 中国《老板镇》的主持人,访谈企业家和 CEO 的职业与人生轨迹。商业正式进入了中国的时代精神——短短几年,就从欧高敦的"商业医生"时代跃升到了黄金档电视节目。
The Firm's first multinational projects were more detective work than strategy. Rémy Martin, for instance, had no legal presence in China, yet its cognac flowed freely into the mainland through Hong Kong. "If you believed the numbers," Gordon recalls, "Hong Kong's per capita consumption would have left everyone permanently drunk." McKinsey analysts counted bottles in Beijing nightclubs and trucks at the Shenzhen border to estimate sales of cognac and Nokia phones. It was consulting stripped to its core: look, count, report—among the Firm's first experiments in data gathering in 1990s China.
公司最早的跨国项目与其说是战略,不如说是侦探工作。比如人头马(Rémy Martin)在中国没有合法存在,但它的干邑通过香港源源不断流入内地。"要是相信那些数字,"欧高敦回忆,"香港的人均消费量会让所有人永远醉着。"麦肯锡的分析师在北京夜总会数瓶子、在深圳关口数卡车,来估算干邑和诺基亚手机的销量。这是被剥离到内核的咨询:看、数、报——公司九十年代在中国最早的数据收集实验之一。
In those days, McKinsey's work was as much about language as analysis. Concepts like "discounted cash flow" didn't exist in Chinese business vocabulary, so the Firm created an "Introduction to Consulting" glossary for clients. Kickoffs began, quite literally, with "Hi—this is the language we're going to use in meetings." To build relationships, the Firm gave talks at conferences and published a Chinese-language edition of The McKinsey Quarterly.
那时候,麦肯锡的工作一半是分析、一半是语言。"折现现金流"这类概念在中国商业词汇里根本不存在,于是公司为客户编了一本《咨询入门》词汇表。项目启动会开场的原话是:"大家好——这是我们在会议里将使用的语言。"为了建立关系,公司在会议上演讲,还出版了中文版的《麦肯锡季刊》。
Every client meeting felt like a threshold moment—enterprise leaders grappling with the idea of governance, entrepreneurs confronting "return on investment" as a quantifiable metric. We weren't alone. Accountants, bankers, and consultants were fanning out across Beijing. Goldman Sachs, Morgan Stanley, and Ernst & Young were all knocking on the same doors. Another first: in the mid-1990s, Wangfujing Department Store hired away one of our star retail consultants, Todd Anderson, who'd been staffed from the Firm's Minneapolis office. He stayed at the Beijing retailer only a few months—but it foreshadowed a McKinsey-to-client talent conduit that would become routine.
每一次客户会议都像一道门槛——企业领导者在琢磨"治理"这个概念,企业家第一次面对"投资回报率"这个可量化的指标。我们并不孤单。会计师、银行家、咨询顾问纷纷涌向北京。高盛、摩根士丹利、安永都在敲同一批门。还有一个"第一":九十年代中期,王府井百货挖走了我们的一位明星零售顾问托德·安德森——他从明尼阿波利斯办公室派驻而来。他在北京零售商那里只待了几个月——但这预示了一种后来成为常态的"麦肯锡到客户"的人才通道。
Then came the first local Chinese clients—raw, unsophisticated, but eager to learn how modern companies worked. A paging company run by underworld figures approached us after its founder picked up a street-side copy of The McKinsey Quarterly. We politely declined their business. A few months later, four rice farmers from Guangdong with a $100 million bottled water business signed on. When the farmers took offense at a critical progress review—those biweekly project check-ins—they staged a protest lunch. Every dish crawled with worms—sea, earth, big, small. "Our Hong Kong team would've had a heart attack," Gordon says. "I knew it was a test. I'm British. I eat anything." We helped the company grow into a $200 million Nestlé acquisition target.
然后来了第一批本地中国客户——粗粝、不谙世事,但渴望学习现代公司如何运转。一家由地下人物经营的寻呼机公司,创始人捡到路边一本《麦肯锡季刊》后找上门来。我们礼貌地拒绝了这单生意。几个月后,四位广东米农带着一家一亿美元的瓶装水生意签了约。当米农们对一次批评性的进度评审——那些双周项目检查——感到冒犯时,他们搞了一顿"抗议午餐"。每一道菜都爬满虫子——海里的、土里的、大的、小的。"我们的香港团队会心脏病发作,"欧高敦说,"我知道这是考验。我是英国人,我什么都吃。"我们帮助这家公司成长为雀巢两亿美元的收购目标。
In those early days, Gordon and his tiny team—your authors' predecessors—weren't just serving clients. Along with many other professional services firms, they were helping to bring modern business thinking, techniques, and tools to China. In the 1990s, "consulting" hadn't been classified as a category in China, but by 2024, about half a million people worked in the industry, generating revenues of about $39 billion. McKinsey had front-row seats to a country inventing itself, and each day felt as if the foundations were being poured.
在那些早期岁月里,欧高敦和他那支小团队——两位作者的前任——不只是在服务客户。与其他许多专业服务机构一起,他们在把现代商业思想、方法与工具带进中国。九十年代,"咨询"在中国甚至不算一个行业类别,但到 2024 年,约有五十万人从业,创造了约 390 亿美元的收入。麦肯锡坐在一个自我创造的国家的前排座位上,每一天都感觉像在浇筑地基。
联想的全球雄心——早期参考案例
The Global Ambition of Lenovo—an Early Reference Case
"To get rich is glorious." Deng Xiaoping's phrase, uttered in the early 1980s, gave license to a generation of Chinese villagers and entrepreneurs to take risks and imagine a life beyond farming. The village and family enterprises that began to sprout in unlikely places—metal parts in Zhejiang, furniture in Guangdong, textiles in Jiangsu—were the seedlings for what would eventually become one of the world's most dynamic private sectors.
"致富光荣。"邓小平在八十年代初说的这句话,给了一代中国农民和企业家冒险的许可,让他们想象农业之外的生活。那些在不寻常之地萌发的村镇和家族企业——浙江的五金件、广东的家具、江苏的纺织品——正是最终成为全球最具活力私营部门之一的幼苗。
By the 1990s, private Chinese firms were no longer operating in the shadows, and by the mid-2000s, companies such as Huawei, Alibaba, and Legend were no longer a sideshow but a main act: by 2005, private companies were accounting for more than one-third of GDP, more than 75 percent of new urban jobs, and half of total social investment.
到九十年代,中国私营企业已不再于阴影中运转;到 2000 年代中期,华为、阿里巴巴、联想等公司不再是配角而是主角:到 2005 年,私营企业贡献了超过三分之一的 GDP、超过 75% 的新增城镇就业,以及一半的社会总投资。
The story of Lenovo shows the roots of this Chinese ambition. Started by a handful of ex-academics out of an office at the Chinese Academy of Sciences, Lenovo, an offshoot of Legend Group, had become China's top PC maker by the early 2000s. It moved about five million desktop PCs in China in 2005, accounting for roughly a third of the market. Yet Dell and HP were moving aggressively into China, and Lenovo faced stark choices: diversify, defend the PC market at home, or go abroad.
联想的故事展示了这种中国雄心的根源。由几位前学者从中国科学院一间办公室起步,作为联想控股(Legend Group)分支的联想,到 2000 年代初已成为中国第一的 PC 制造商。2005 年它在华销售约五百万台台式机,约占三分之一的市场。然而戴尔和惠普正大举进入中国,联想面临严峻的选择:多元化、防守本土 PC 市场,还是出海。
When IBM's PC division came up for sale, Lenovo faced a defining choice. None of Lenovo's leadership team had ever worked outside China, and most spoke little to no English. International expansion meant betting the company—and possibly losing it—while the government offered no safety net if the gamble failed.
当 IBM 的 PC 部门待售时,联想面临一个决定性的选择。联想的领导团队没有一个人有海外工作经验,大多数人几乎不会说英语。国际化意味着拿整个公司做赌注——可能输掉它——而如果赌输,政府不会提供任何安全网。
In an energized Beijing meeting, Chairman Liu Chuanzhi asked each executive for their view. As is normal in meetings of Chinese executives, the most senior leader speaks last. One by one, they said: "Buy IBM!" They'd witnessed the remarkable rise of their own company, of the domestic PC industry, of Beijing now full of cars, and the Chinese economy over the last decade in a trajectory beyond their most ambitious dreams. This had wired them for growth and expansion. Liu delivered his verdict: Lenovo would try to buy IBM. It would go international.
在一场气氛热烈的北京会议上,董事长柳传志逐一征询每位高管意见。按中国高管会议的惯例,最资深的领导最后发言。他们一个接一个说:"买下 IBM!"他们亲眼见证了自己的公司、本土 PC 产业、如今车水马龙的北京,以及过去十年中国经济的非凡崛起——其轨迹超出了他们最宏大的梦想。这塑造了他们对增长和扩张的信念。柳传志拍板:联想要尝试收购 IBM。它将走向国际。
The $1.25 billion deal closed in 2005, and the integration of IBM PCs into Lenovo proved to be complex with issues big and small.
这笔 12.5 亿美元的交易于 2005 年完成,而 IBM PC 与联想的整合被证明极其复杂,大小问题不断。
Lenovo's China-based team and IBM's leadership brought different business instincts to the table, for example. At the first annual planning meeting, members of Lenovo's sales organization proposed aggressive growth targets, shaped by years of competing for survival in a fast-moving market. By contrast, IBM's executives favored goals that could be met with greater certainty; after decades of industry dominance, caution came more naturally. Other discussions similarly grappled over the balance between speed and restraint. Early meetings could be testy. Lenovo owned IBM's PC division but endeavored to maintain a fifty-fifty split among senior leaders. Executives began counting heads, and if the room leaned one way, the other side would joke about a takeover.
比如,联想的中方团队和 IBM 的领导层带来了截然不同的商业直觉。第一次年度规划会上,联想销售体系的人提出了激进的增长目标——这是多年在快速变化的市场里为生存而战塑造出来的。相比之下,IBM 的高管偏爱把握更大的目标;在行业里统治数十年后,谨慎来得更自然。其他讨论也同样在速度与克制之间拉锯。早期的会议可能火药味十足。联想买下了 IBM 的 PC 部门,却努力在高层中维持五五开的结构。高管们开始数人头,如果会议室倾向一方,另一方就会开玩笑说这是要"接管"。
These integration-related issues didn't resolve overnight, but they gradually subsided as decision-making structures and leadership roles were formalized. Lenovo would emerge as a distinctive global brand, and one of China's few true multinationals.
这些整合问题没有一夜之间解决,但随着决策结构和领导角色的正式化,它们逐渐消退。联想最终崛起为一个独特的全球品牌,也是中国少数真正意义上的跨国公司之一。
架起东西方桥梁
Bridging East and West
By 1997, Nick had returned to China from Zurich, drawn by what the Firm's multinational clients were calling China's "insane growth." Half Chinese and half Swiss, he'd grown up in Hong Kong, the product of a family history in the region that stretched back a century: his grandfather had built a trading firm in 1920s Hong Kong and raised twelve children. After university at the London School of Economics and a few years working in Europe, Nick was back walking the streets of his youth.
到 1997 年,梁敦临从苏黎世回到中国——他被公司跨国客户口中的中国"疯狂增长"所吸引。中瑞混血的他,在香港长大,家族在这片区域的历史可追溯到一个世纪前:他的祖父在 1920 年代的香港创办了一家贸易公司,养育了十二个孩子。在伦敦经济学院读完大学,又在欧洲工作几年后,梁回到了他年轻时走过的那条街。
China seemed the polar opposite of sometimes too predictable European stability. As a young engagement manager in Zurich, Nick would work on Swiss projects that ran for years, with careful optimizations of a few basis points on a giant insurer's investment portfolio paying out for decades. "You could spend eighteen months aiming—because the target didn't move," he recalls. In China, shuttling between Hong Kong and Beijing, Nick jumped into projects that, comparatively, felt like they were running at warp speed. Hong Kong's handover loomed amid China's booming 1990s: the targets were shifting every week.
中国似乎是欧洲那种有时过于可预测的稳定的两极。作为苏黎世的年轻项目经理,梁做的瑞士项目一跑就是好几年,小心翼翼地优化一家大型保险公司投资组合的几个基点,收益能延续几十年。"你可以花十八个月瞄准——因为靶子不动。"而在中国,往返于香港和北京之间,梁接手的项目相比之下就像在以曲速运行。香港回归在九十年代中国繁荣的背景下迫近:靶子每周都在移动。
Speed was everything. In the 1990s, China's growth defied historical norms for a large economy—surging past 13 percent in the early years and averaging about 10 percent across the decade—and some clients were doubling revenue every three years. No one wanted long strategy debates. For one fast-growing consumer credit client, Nick had prepared a classic McKinsey strategy: size the market, formulate a strategy, define the choices, prepare for implementation. The client cut in: "No time! Bring Saturday whatever data you have—implementation will be Monday."
速度就是一切。九十年代,中国的增长打破了大型经济体的历史常态——早些年冲过 13%,整个十年平均约 10%——有些客户每三年收入翻一番。没人想要冗长的战略辩论。对一家快速增长的消费信贷客户,梁准备了一套经典的麦肯锡战略:估算市场规模、制定战略、明确选项、准备实施。客户打断他:"没时间!周六把你能拿到的数据都拿来——周一开始实施。"
McKinsey's early market data came from improvisation, such as deploying hundreds of temporary staff to survey pedestrians as a way of tracking consumption trends. That kind of creativity marked consulting in China in the early 2000s, when China's entry into the World Trade Organization (WTO) cut tariffs, opened markets, and set Beijing and Shanghai as boardroom priorities.
麦肯锡早期的市场数据来自即兴发挥,比如派出数百名临时员工拦路调查行人,以此追踪消费趋势。这种创造力是 2000 年代初中国咨询业的标志——彼时中国加入世界贸易组织(WTO),关税下调、市场打开,北京和上海成为董事会的优先事项。
"第二本土市场"
"Second Home Market"
China's WTO entry in 2001 was the invitation that multinationals had waited decades to receive. But the China they found was unfinished and opaque—like America's Wild West, raw, promising, and lacking in rules. Glassmaker Corning, chasing the telecom boom, was like many multinationals at the time so fearful of intellectual property (IP) theft that McKinsey flew to Corning, New York, for every single meeting.
中国 2001 年加入 WTO,是跨国公司等了几十年的邀请函。但他们发现的中国是未完成、不透明的——像美国的狂野西部,粗粝、充满希望、缺乏规则。追逐电信热潮的玻璃制造商康宁,和当时许多跨国公司一样,如此惧怕知识产权(IP)被盗,以至于麦肯锡每次都飞到纽约的康宁总部开会。
Despite the opacity, the size of the prize was irresistible. Between 2000 and 2010, foreign direct investment into China nearly tripled to north of $1 billion. By the end of the decade, foreign-invested enterprises were generating 28 percent of China's industrial output and 22 percent of its tax revenues. Executives who'd grown used to eking out single-digit growth in the West were thrilled to see China deliver double-digit revenue growth year after year. We told clients to treat China as "your second home market."
尽管不透明,奖赏的体量却不可抗拒。2000 到 2010 年间,进入中国的外商直接投资翻了近三倍,超过 10 亿美元(按年度口径)。到十年末,外商投资企业贡献了中国工业产出的 28% 和税收的 22%。那些在西方习惯了艰难实现个位数增长的高管,看到中国年复一年交出两位数的收入增长,兴奋不已。我们告诉客户,把中国当作"你的第二本土市场"。
Autos led the way. Volkswagen formed a joint venture with SAIC in 1984; General Motors followed in 1997. By 2002, Chinese buyers were purchasing 3 million vehicles a year. Seven years later, China overtook the US to become the world's largest auto market—more than 13.6 million vehicles sold in China versus more than 10.4 million in the US and 3.8 million in Germany.
汽车一马当先。大众 1984 年与上汽成立合资公司,通用 1997 年跟进。到 2002 年,中国买家每年购买三百万辆汽车。七年后,中国超越美国成为全球最大汽车市场——中国卖出超过 1360 万辆,美国超过 1040 万辆,德国 380 万辆。
Consumer goods followed as well. Coca-Cola and Procter & Gamble were already entrenched, but the 2000s brought a retail and fast-food explosion. Walmart and Carrefour rolled out hyper-markets, McDonald's propagated from city to city, and KFC, owned by Yum! Brands, moved fastest; by 2011, it had more restaurants in China than in the United States, serving congee and soy milk alongside fried chicken. For urban families, these brands became symbols of modern life.
消费品也紧随其后。可口可乐和宝洁早已站稳脚跟,但 2000 年代带来了零售和快餐的爆发。沃尔玛和家乐福铺开大卖场,麦当劳一座城一座城地扩张,而百胜(Yum! Brands)旗下的肯德基跑得最快:到 2011 年,它在中国的门店数已超过美国,除了炸鸡还卖粥和豆浆。对城市家庭来说,这些品牌成了现代生活的象征。
No sector embodied both risk and promise more vividly than pharmaceuticals. Foreign drugmakers faced vast unmet patient needs, primitive diagnostic capabilities, and a drug distribution chain riddled with opacity and stunningly high markups. For Pfizer, AstraZeneca, and Johnson & Johnson, China's healthcare system was both commercial opportunity and moral imperative.
没有任何行业比医药更能同时体现风险与前景。外国药企面对巨大而未满足的患者需求、原始的诊断能力,以及一条充满不透明和惊人加价率的药品分销链。对辉瑞、阿斯利康和强生而言,中国的医疗体系既是商业机会,也是道德使命。
Corporatization accelerated when the reforming Premier Zhu Rongji allowed state giants to be listed overseas. By the mid-1990s, the first Chinese state-owned enterprises (SOEs) were floating shares in Hong Kong, with China International Capital Corporation (CICC)—Morgan Stanley's joint venture with China Construction Bank—at the center. "To be listed, bankers told SOEs they needed a strategy—and McKinsey was where to get it," Nick recalls. Investment banks, accountants, lawyers, private equity—everyone had a role as China plugged into global capital.
推行改革的朱镕基总理允许国有巨头海外上市,加速了公司化进程。到九十年代中期,第一批中国国有企业(SOE)在香港发行股票,核心是摩根士丹利与中国建设银行的合资公司中金公司(CICC)。"要上市,银行家告诉国企他们需要战略——而麦肯锡就是提供战略的地方。"投行、会计师、律师、私募股权——随着中国接入全球资本,每个人都有角色。
China's 1.3 billion people were rapidly becoming an economic force. By the mid-2010s, no global CEO could present a growth strategy without a China chapter; by the COVID era, multinationals were drawing a good portion of their global revenue from China.
中国的十三亿人正迅速成为一股经济力量。到 2010 年代中期,没有哪位全球 CEO 能在没有中国章节的情况下讲述增长战略;到新冠疫情时代,跨国公司从中国获得了相当一部分全球收入。
The market's sheer speed and scale were reshaping entire industries. Over the past fifteen years, the pharma market jumped nearly three-fold to north of $110 billion in 2024. GM was selling more cars in China than in the US by 2010; Volkswagen and BMW crossed that threshold relative to Germany in 2009 and 2013. L'Oréal was booking tens of billions of RMB in China by the late 2010s, while Western markets remained flat. Wall Street reaped windfalls, too. Goldman's $2.5 billion stake in the Industrial and Commercial Bank of China (ICBC) returned more than $10 billion, and more than forty Chinese firms went public in the US in 2010.
市场的纯粹速度与规模正在重塑整个行业。过去十五年,医药市场翻了近三倍,2024 年突破 1100 亿美元。通用汽车到 2010 年在中国卖的汽车已超过美国;大众和宝马分别于 2009 和 2013 年在中国超过德国本土销量。欧莱雅到 2010 年代末在中国录得数百亿人民币收入,而西方市场停滞不前。华尔街也赚得盆满钵满:高盛在工商银行 25 亿美元的投资回报超过 100 亿美元;2010 年有四十多家中国公司在美上市。
Growth has since slowed for many of these firms, but their legacy endures. These companies brought billions in capital, modernized supply chains, and set new benchmarks for management, R&D, and compliance.
此后许多这类公司的增长放缓,但它们的遗产延续至今。这些公司带来了数十亿资本、现代化的供应链,并为管理、研发与合规树立了新的标杆。
中国走出自己的路
China Charts Its Own Path
Joe joined McKinsey in 2002, returning to China, like Nick, after a childhood in Hong Kong and years of study abroad. A native Cantonese speaker, Joe attended boarding school at Phillips Exeter Academy in New Hampshire and ironically began studying Mandarin only as an undergraduate at Harvard.
倪以理 2002 年加入麦肯锡,和梁一样,在香港度过童年、海外求学多年后回到中国。倪以理母语是粤语,他在新罕布什尔州的菲利普斯埃克塞特学院读寄宿中学,讽刺的是,直到哈佛读本科才开始学普通话。
In one of his earliest entrepreneurial adventures, Joe and a group of fellow undergraduates from Hong Kong convinced university administration to offer a new language class—Mandarin Chinese for Cantonese speakers. Everyone mastered pinyin—the Romanized representation of Chinese characters—aced the class, and unknowingly prepared for what came next: little did Joe expect to be working with mainland Chinese clients every day, drafting PowerPoint slides, documents, and emails in simplified Chinese, strokes streamlined for speed and scale.
在他最早的创业冒险之一里,倪以理和一群香港同学说服校方开设一门新语言课——为粤语使用者开设的普通话。所有人都掌握了拼音——汉字的罗马化表达——高分通过了课程,却浑然不觉地为接下来发生的事做了准备:倪以理完全没想到自己会每天与内地客户共事,用简体中文起草 PPT、文档和邮件——笔画为速度与规模而简化。
After law school at Harvard, Joe co-founded an internet company that took him back home to Hong Kong. Following the dot-com crash, he joined McKinsey as an associate, initially in financial services, before expanding into large-scale transformations for China's fast-growing private enterprises. A classically trained cellist and an avid trail runner, Joe drove transformation work with the same persistence required by the concert hall and endurance sport.
在哈佛读完法学院后,倪以理与人联合创办了一家互联网公司,把他带回了香港。互联网泡沫破裂后,他以咨询顾问身份加入麦肯锡,先做金融服务,后来转向为中国快速成长的私营企业做大规模转型。作为受过古典训练的大提琴手和狂热的越野跑者,倪以理以音乐厅和耐力运动所需的同样毅力推动转型工作。
In the early reform years, McKinsey's work was largely focused on importing Western best practices. China's leaders were hungry to learn. Reform-minded officials and executives asked: How does JPMorgan manage a global portfolio? How does GE motivate managers? How do European telecoms run networks? Chairman Levin Zhu of CICC, one of Joe's first clients, aimed literally to become "the Goldman Sachs of China." In other industries, Western icons such as GE and Citibank became templates for Chinese firms, models for how to structure, govern, and manage risk.
在改革初期,麦肯锡的工作主要是引入西方最佳实践。中国的领导渴望学习。有改革思维的官员和高管问:摩根大通如何管理全球投资组合?通用电气如何激励管理者?欧洲电信如何运营网络?中金公司董事长朱云来——倪以理最早的客户之一——的目标字面意义上就是成为"中国的摩根士丹利"。在其他行业,通用电气、花旗等西方标杆成了中国企业的模板——如何架构、治理、管理风险。
By the mid-2000s, homegrown "Lenovos" were sprouting across nearly every industry. The private sector became the growth engine—its share of GDP rose from about 40 percent in 2000 to more than 60 percent by the late 2010s—driven by market reforms, WTO entry, and pro-growth policies.
到 2000 年代中期,本土的"联想们"在几乎每个行业遍地开花。私营部门成为增长引擎——占 GDP 的比重从 2000 年的约 40% 上升到 2010 年代末的 60% 以上——由市场化改革、入世和促增长政策共同驱动。
Financial services offered both promise and peril. In the early 2000s, global banks and asset managers saw China as the next great frontier—vast, underbanked, and ready to open. Joe's widely read paper "The One Trillion Dollar Opportunity in Asset Management" became a rallying cry. Yet efforts to transplant New York–style risk models—built on deep credit histories and audited disclosures—quickly collapsed in China's fast-evolving, data-poor financial system. Credit bureaus had little information; the stock market ran on speculation. Still the money came in: from Goldman into ICBC, from Bank of America into China Construction Bank, from Temasek into multiple lenders, and from Carlyle into China Pacific Insurance.
金融服务业既有机遇也有风险。2000 年代初,全球银行和资产管理公司把中国视为下一块大疆域——广袤、金融服务不足、即将开放。倪以理被广泛阅读的论文《资产管理万亿美元的机会》成为一句战斗口号。然而,移植纽约式风险模型——建立在深度信用记录和经审计披露之上——在中国快速演进、数据贫乏的金融体系中迅速碰壁。征信机构信息寥寥;股市靠投机运行。但钱还是进来了:高盛投工商银行,美银投建设银行,淡马锡投多家银行,凯雷投中国太平洋保险。
McKinsey's job, as Joe recalls, was to translate and bridge—helping Western institutions adapt global frameworks to local realities while teaching Chinese clients the language of modern finance and partnership. But even as capital poured in, the limits became clear. "We watched Nike thrive in China's consumer market," Joe says, "but we argued whether a Western bank could ever truly win here. Would Chinese banks' home-field advantage in a renminbi system always prevail?"
倪以理回忆,麦肯锡的工作是翻译与搭桥——帮助西方机构把全球框架适配到本地现实,同时教中国客户现代金融与合作的语言。但即使资本涌入,局限也变得清晰。"我们看着耐克在中国消费市场大获成功,"倪以理说,"但我们争论过,一家西方银行能否在这里真正取胜。中国银行在人民币体系中的主场优势是否永远占上风?"
Two decades later, the verdict is in. China's banking ecosystem stayed Chinese. Foreign firms earned solid returns as investors, but their market share today is only around 1 percent. The constraint wasn't ambition but structure: a renminbi-based system, limited access to local funding, and regulations that kept foreign banks at the margin.
二十年后,判决已下。中国的银行生态留在了中国人手里。外资机构作为投资者获得了稳健回报,但如今它们的市场份额只有约 1%。约束不在于雄心而在于结构:人民币体系、有限的本地融资渠道,以及把外资银行挡在边缘的监管。
Throughout, Chinese companies absorbed Western ideas—and then reshaped them. In a landscape of fierce competition, fast-moving consumers, and rapid digital change, they developed scale-first models driven by iteration that more stable markets couldn't have produced. By the 2010s, McKinsey teams could feel the shift: China was no longer following global frameworks but redefining them.
一路走来,中国公司吸收西方思想——然后重塑它们。在竞争激烈、消费者变化迅速、数字变革快速的环境里,它们发展出"规模优先、迭代驱动"的模式——这是更稳定的市场无法产生的。到 2010 年代,麦肯锡团队能感受到这种转变:中国不再遵循全球框架,而是在重新定义它们。
中国的蛙跳
The Chinese Leapfrog
Soon enough, private Chinese firms weren't just catching up—they were vaulting ahead. Village clusters that began in the 1980s making metal parts, furniture, and textiles had become global suppliers to Mercedes, IKEA, Nike, and more. By the 2000s, Chinese companies were acquiring firms overseas and launching their own brands. Global expansion wasn't easy—weak global brand recognition abroad, public relations mishaps, regulatory hurdles, and cultural pushback—but Lenovo, Ping An, Midea, and others were no longer looking to Western examples. They were writing their own playbook.
很快,中国私营企业不只是追赶——它们在飞跃。八十年代从做五金件、家具和纺织品起步的村镇集群,已成为奔驰、宜家、耐克等品牌的全球供应商。到 2000 年代,中国公司开始收购海外企业、推出自有品牌。全球化扩张并不容易——海外品牌认知弱、公关事故、监管障碍、文化反弹——但联想、平安、美的等不再望向西方范例。它们在书写自己的剧本。
If Lenovo's story was about global expansion, Ping An's was about reinventing finance at home. Founded in 1988 in Shenzhen, it grew from a small insurer into a diversified financial group. Ping An founder Peter Ma studied global peers like AIG and Allianz, brought in foreign executives, professionalized governance, and managed performance and risk. That foundation powered Ping An's leap into the digital age, and by 2010, its income from insurance premiums neared $32 billion. Today Ping An sits at the forefront of AI-driven finance, serving more than 240 million retail customers across insurance, healthcare, and wealth management. Its 118-story Shenzhen headquarters is a pilgrimage site for global financial executives who want to partner with or learn from this $1.9 trillion financial giant, now one of the world's largest and most technologically advanced financial institutions.
如果说联想的故事是全球扩张,平安的故事则是在本土重塑金融。1988 年创立于深圳,它从一家小型保险公司成长为多元化的金融集团。平安创始人马明哲研究过 AIG、安联等全球同行,引入外籍高管、专业化治理,管理绩效与风险。这个基础推动了平安向数字时代跃迁:到 2010 年,其保费收入接近 320 亿美元。今天,平安站在 AI 驱动金融的前沿,通过保险、医疗和财富管理服务超过 2.4 亿零售客户。它 118 层的深圳总部,是全球金融高管朝圣之地——他们想与这家 1.9 万亿美元的金融巨头合作,或向其学习。如今它是全球规模最大、技术最先进的金融机构之一。
Digital services marked another inflection point. By the mid-2010s, China's mobile internet had rewired daily life. Two super-apps—Alibaba's Alipay and Tencent's WeChat Pay—turned the smartphone into a place where all transactions happen. Even wet-market stalls ran entirely on mobile payments—no terminals required. By the end of 2024, mobile payments had reached 86 percent of the population, the highest penetration in the world.
数字服务标志着另一个拐点。到 2010 年代中期,中国的移动互联网已重写日常生活。两个超级应用——阿里巴巴的支付宝和腾讯的微信支付——把智能手机变成了所有交易发生的地方。连菜市场的摊贩都完全靠移动支付运转——不需要终端机。到 2024 年底,移动支付已覆盖 86% 的人口,全球渗透率最高。
These systems became economic infrastructure: slashing transaction costs, pulling millions of merchants into the formal economy, and generating data loops that powered new innovations in logistics, retail, credit scoring, and lending. The ripple effects spread across the economy, enabling everything from one-hour food delivery to connected cars.
这些系统变成了经济基础设施:砍掉交易成本,把数百万商户拉进正规经济,并产生数据循环,驱动物流、零售、信用评分和信贷的新创新。涟漪效应扩散到整个经济,从一小时外卖到车联网,无所不包。
Alibaba founder Jack Ma captured in 2019 why mobile payments took off: "From the very beginning, credit cards were designed for the wealthy, and now their influence is fading. Mobile payment, on the other hand, was designed for the poor from day one." Elon Musk has repeatedly pointed to WeChat as the benchmark for scale: "It does everything—sort of like Twitter, plus PayPal, plus a whole bunch of things, and all rolled into one."
阿里巴巴创始人马云 2019 年一语道破移动支付为何起飞:"从一开始,信用卡就是为富人设计的,现在它们的影响力正在消退。而移动支付,从第一天起就是为穷人设计的。"埃隆·马斯克多次把微信视为规模的标杆:"它什么都能做——有点像推特,加上 PayPal,加上一大堆东西,全部揉进一个应用。"
Joe recalls bringing thirty foreign banking executives to China in 2017—the first time McKinsey had invited global clients to learn from Chinese fintech. They were stunned. In Shanghai cafés, customers ordered on WeChat, paid with a scan, and picked up drinks without waiting; at Alipay, algorithms spat out credit scores and approved loans within seconds.
倪以理回忆 2017 年带三十位外国银行高管到中国——那是麦肯锡第一次邀请全球客户向中国金融科技学习。他们惊呆了。在上海的咖啡馆,顾客用微信点单、扫码支付、无需等待就取到饮品;在支付宝,算法几秒钟内给出信用分并批下贷款。
Joe saw the contrast clearly: "In London, people still talked about 'digital transformation.' In China, we were already living it. You didn't go online; you just were online."
倪以理看得分明:"在伦敦,人们还在谈论'数字化转型'。在中国,我们已经在过着数字化生活。你不是'上网',你就是'在网上'。"
We saw the same leapfrog in electric vehicles. By 2020, Shanghai's green-plated EVs outnumbered petrol cars, and Shenzhen was running fully electric bus fleets. BYD and Geely—once dismissed as budget brands—turned Chinese EVs into a global success story. In the first seven months of 2025, BYD sold 2.5 million electric vehicles, surpassing Tesla. German executives soon found themselves flying to Shenzhen to study China's EV ecosystem. Meanwhile, Chinese suppliers became Apple's largest manufacturing partners, powering the global iPhone and iPad boom.
我们在电动汽车上看到了同样的蛙跳。到 2020 年,上海挂绿牌的新能源车数量已超过燃油车,深圳运营着全电动公交车队。曾被视为廉价品牌的比亚迪和吉利,把中国电动车变成了全球成功故事。2025 年前七个月,比亚迪卖出 250 万辆电动车,超越特斯拉。德国高管很快发现自己在飞往深圳研究中国的 EV 生态。与此同时,中国供应商成为苹果最大的制造伙伴,支撑着全球 iPhone 和 iPad 的繁荣。
The flow of expertise had flipped. In the early 2000s, McKinsey sent German consultants to teach Ping An about insurance. A decade later, European insurers dispatched digital teams to Shenzhen to decode Ping An's finance-plus-healthcare machine.
专业知识的流向逆转了。2000 年代初,麦肯锡派德国顾问去给平安讲保险。十年后,欧洲保险公司派遣数字团队到深圳,解码平安"金融+医疗"这台机器。
Chinese companies are no longer students; they have become peers. They're now leading across major technology sectors: in 2024, 70 percent of the world's new EVs were sold in China. Its express delivery volume ranked first globally for the eleventh year, surpassing 180 billion packages, with year-on-year increases of 21 percent or more. China installed half the world's industrial robots and registered more World Health Organization–tracked clinical drug trials than the US—roughly 21,500 to the US's nearly 12,000.
中国公司不再是学生;它们已成为同侪。它们如今在多个主要科技领域领先:2024 年,全球 70% 的新电动车在中国售出。快递量连续第十一年全球第一,超过 1800 亿件,同比增长 21% 以上。中国安装了全球一半的工业机器人,注册的世界卫生组织追踪药物临床试验数量超过美国——约 21,500 项对美国近 12,000 项。
推进下一个前沿
Pushing the Next Frontier
Understanding how China built its business landscape—from makeshift phone lines to advanced digital ecosystems—is central to navigating "the next China."
理解中国如何建成今天的商业版图——从临时的电话线到先进的数字生态——是把握"下一个中国"的核心。
We'd like to say a word about perspective. China's transformation has been extraordinary, but visitors to Shenzhen, Shanghai, or Hangzhou are seeing the showcase version of the country: high-tech campuses, financial tower skylines, and globally recognized digital giants. Behind these cities lies a vast country still profoundly uneven in its development.
关于视角,我们想说一句。中国的转型非凡,但到深圳、上海或杭州的访客看到的只是这个国家的"样板间"版本:高科技园区、金融塔楼天际线、全球知名的数字巨头。在这些城市背后,是一个发展仍极度不均衡的广袤国家。
Four decades of reform pushed hundreds of millions to lift themselves out of poverty and built the world's largest middle class, yet GDP per capita remains only about a sixth that of the US and a third of the EU. A third of Chinese remain in rural areas, where life feels shaped by a different pace and set of possibilities. Even within China, millions travel to Shanghai or Beijing not for leisure but to witness what they call the "economic miracle."
四十年的改革推动数亿人摆脱贫困,建成了全球最大的中产阶级,然而人均 GDP 仍只有美国的约六分之一、欧盟的三分之一。三分之一的中国人仍生活在农村,那里的生活节奏与可能性全然不同。甚至在中国内部,数百万人到上海或北京不是为了休闲,而是为了亲眼目睹他们所谓的"经济奇迹"。
At the top end, ambition hasn't slowed—it's intensified. Each entrepreneurial generation pushes closer to the technological frontier. In the 1990s, China entered the PC era a decade behind Silicon Valley; by the 2000s and 2010s, internet firms followed Western models on a short lag. Today, innovation spreads almost instantly—and often emerges more sophisticated.
在顶层,雄心没有放缓——反而加剧了。每一代企业家都更接近技术前沿。九十年代,中国进入 PC 时代比硅谷晚了十年;到 2000 年代和 2010 年代,互联网公司以很短的滞后追随西方模式。今天,创新几乎即时传播——而且往往以更成熟的形态出现。
"McKinsey's had more than a thirty-year history in China, and we've been the first in many dimensions," says Bob Sternfels, McKinsey's global managing partner. "We think it's time for a next set of firsts—focused on an evolving playbook for how organizations thrive in today's context."
"麦肯锡在中国已有三十多年历史,在许多维度上我们都是第一,"麦肯锡全球管理合伙人鲍勃·斯特恩费尔斯说,"我们认为,是时候创造下一组'第一'了——聚焦于一套不断演进的剧本,告诉组织如何在当下的环境中繁荣。"
We're eager to see what the next wave holds.
我们迫不及待想看到下一波浪潮会带来什么。