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第六章 · Chapter 6
释放企业家的优势 · Unleashing the Entrepreneur’s Advantage
When McDonald’s golden arches first arrived in China more than three decades ago, they soon became a ubiquitous symbol of modern urban life. By the 2010s, China had become McDonald’s second-largest market in terms of restaurant count and also one of the most competitive consumer arenas on earth. Yet scale brought new challenges. The China leadership team sat at what we call “CEO minus three”—a few layers removed from the decision-makers in Oak Brook, Illinois. Organizational distance isn’t just geographic—it often shapes how quickly, and whether, China leaders can act.
三十多年前,当麦当劳的金色拱门首次来到中国时,它们很快成为现代都市生活无处不在的象征。到 2010 年代,按餐厅数量计算,中国已成为麦当劳第二大市场,也是地球上竞争最激烈的消费竞技场之一。然而规模带来了新的挑战。中国领导团队处于我们所说的"CEO 之下三层"——与伊利诺伊州奥克布鲁克(Oak Brook)的决策者隔了好几层。组织距离不只是地理上的——它往往决定了中国领导层能多快、以及能否采取行动。
Competing at “China speed” can be structurally tough for multinational corporations. Typically, China CEOs have latitude over local matters, particularly on marketing and sales, but the biggest decisions still climb from China to Asia-Pacific to global headquarters. The multinational governance ladder is world-class at control and consistency but not necessarily built to match hungry and agile local competitors. In quick-service restaurants, for example, while China teams of multinationals might be polishing PowerPoints for distribution and approvals, local rivals can open new stores rapidly and roll out innovative products at a frenetic pace without navigating decision chains of command: Pineapple and pork rib burgers! Cheesy potato ball afternoon snacks! Sandwich-and-milk-tea sets!
以"中国速度"竞争,对跨国公司来说在结构上是艰难的。通常,中国 CEO 对本地事务有一定的自主空间,尤其是营销和销售,但最大的决策仍要从中国升到亚太再升到全球总部。跨国公司的治理阶梯在控制和一致性方面是世界级的,但不一定是为了匹敌饥饿而敏捷的本地竞争对手而打造的。例如在快餐行业,当跨国公司的中国团队还在为分发和审批打磨 PowerPoint 时,本地对手可以快速开出新店、以疯狂的速度推出创新产品,而不必穿越层层决策链:菠萝猪肋排汉堡!芝士土豆球下午茶点心!三明治奶茶套餐!
The contrast highlights a broader challenge: How can even the most nimble multinationals compete with founder-led Chinese rivals in a market where quick service means not only KFC and Burger King but homegrown chains Tastien and Wallace, small-format look-alikes, and thousands of casual independents?
这种对比凸显了一个更大的挑战:在一个快餐不仅意味着肯德基和汉堡王、还包括本土连锁塔斯汀(Tastien)和华莱士(Wallace)、小型仿制品以及数千家休闲独立店的市场上,即使最灵活的跨国公司,又如何与创始人领导的中国对手竞争?
Multinationals have long succeeded in China, but relentless competition from local rivals has exposed the structural limits that keep many from matching the market’s pace. Chinese firms benefit from ownership-style incentives, real decision autonomy, and a culture built for speed and local experimentation—while multinational governance, incentives, and culture are increasingly misaligned with this environment. The heart of the question: How do corporate executives compete against entrepreneurs?
跨国公司在中国长期取得成功,但来自本地对手的无情竞争暴露了结构性局限,使许多公司无法跟上市场的节奏。中国企业受益于所有者式的激励、真正的决策自主权,以及为速度和本地试验而建的文化——而跨国公司的治理、激励和文化与这种环境日益错位。问题的核心在于:企业高管如何与企业家竞争?
Consider the journey of McDonald’s in China. A Big Mac felt expensive when McDonald’s first opened in Beijing in 1992. It wasn’t a luxury item, but it was definitely a premium foreign import: 6.4 RMB ($0.9) for a hamburger was more than half a day’s wage for the average Chinese worker. A Big Mac purchased in the US costs three times as much in absolute terms, but the average worker could pay for it with less than fifteen minutes’ worth of work.
看看麦当劳在中国的历程。1992 年麦当劳在北京首次开业时,一个巨无霸感觉价格不菲。它不是奢侈品,但绝对是高价的舶来品:一个汉堡 6.4 元人民币(0.9 美元),超过普通中国工人半天的工资。在美国买的巨无霸按绝对值算贵三倍,但普通工人用不到十五分钟的工资就能买到。
A Big Mac in China today, at a cost of roughly 28 RMB (about $4.07), eats up only a fraction of the average monthly wage—making it broadly affordable and a mid-market product. That flip didn’t happen because McDonald’s got cheaper—it happened because the average Chinese got richer. Chinese wages have surged more than forty-fold since 1992.
如今中国的巨无霸约 28 元人民币(约 4.07 美元),只占平均月薪的一小部分——因此普遍负担得起,成为大众市场产品。这一翻转不是麦当劳变便宜了——而是普通中国人变富了。自 1992 年以来,中国的工资飙升了四十多倍。
It didn’t take long before McDonald’s became a sensation with young urban families eager for new lifestyle and consumption experiences. Western brands weren’t merely offering alternatives; they were often introducing entirely new categories. There was no life insurance before AIG, no hyper-markets before Walmart and Carrefour, no personal care industry before Unilever and P&G, and no coffee industry before Starbucks. Of course, there was no quick-service restaurant industry before KFC and McDonald’s.
没过多久,麦当劳就风靡于渴望新生活方式和消费体验的年轻都市家庭。西方品牌不只是提供替代品;它们常常引入全新的品类。在 AIG 之前没有寿险业,在沃尔玛和家乐福之前没有大卖场,在联合利华和宝洁之前没有个人护理行业,在星巴克之前没有咖啡行业。当然,在肯德基和麦当劳之前也没有快餐行业。
By 2015, McDonald’s had more than 2,200 restaurants in mainland China (the US had 14,259). But as consumers matured, competition intensified; rivals flooded the market with bubble tea, fried chicken, and new quick-service formats. While US headquarters was rolling out drive-throughs, China’s food-and-beverage space had moved onto app-based delivery, and consumers expected burgers at their doors in minutes. Though China remained one of the company’s fastest-growing international markets; sustaining momentum required significant investment. Yet corporate headquarters—balancing global priorities—didn’t always see China as a top priority, even as access to capital was critical locally. For many global quick-service chains, China had become a paradox: a hyper-competitive, low-priced brawl where new stores didn’t offer returns superior to other markets.
到 2015 年,麦当劳在中国大陆拥有 2200 多家餐厅(美国有 14259 家)。但随着消费者成熟、竞争加剧,对手们用奶茶、炸鸡和新的快餐形态涌入市场。当美国总部还在推出得来速时,中国的餐饮空间已经转向应用点餐配送,消费者期望汉堡在几分钟内送到门口。尽管中国仍是公司增长最快的国际市场之一,维持势头需要大量投资。然而公司总部——在平衡全球优先级——并不总把中国视为最高优先级,即使本地获取资本至关重要。对许多全球快餐连锁来说,中国已成为一个悖论:一场超竞争、低价的混战,新店的回报并不优于其他市场。
Against this backdrop, a strategic opportunity emerged in 2017 for McDonald’s to strengthen its operating model. The company sold 80 percent of its mainland China and Hong Kong operations to a consortium including state-backed CITIC; its private equity arm CITIC Capital (now called Trustar Capital), and US private equity firm the Carlyle Group. “The structure was deliberately designed to unlock the next phase of growth,” says Alwin Poon, a former managing director at the Carlyle Group who was in charge of the deal. “CITIC brought local knowledge and government connections, while Carlyle contributed financial discipline, corporate best practices, and the ability to help bridge cultural gaps among the parties.”
在这一背景下,2017 年麦当劳出现了一个加强运营模式的战略机会。公司将中国大陆和香港业务 80% 的股份出售给一个财团,成员包括国资背景的中信集团、其私募股权子公司中信资本(现名信宸资本,Trustar Capital),以及美国私募股权公司凯雷集团(Carlyle Group)。"这个结构是刻意设计来解锁下一阶段增长的,"负责这笔交易的凯雷集团前董事总经理潘威良(Alwin Poon)说。"中信带来本地知识和政府关系,凯雷贡献财务纪律、公司最佳实践,以及帮助各方弥合文化鸿沟的能力。"
Governance shifted materially: profit-and-loss (P&L) ownership and capital allocation moved to a China-based board, and the leadership team adopted private equity incentives tied to growth and profitability. “We instilled an owner mentality into management and empowered them to re-evaluate all aspects of the business to more effectively compete—from menu innovation to supply chain localization,” Alwin tells us.
治理发生了实质性转变:损益(P&L)所有权和资本配置转移到设在中国的董事会,领导团队采用与增长和盈利挂钩的私募股权式激励。"我们向管理层灌输主人翁心态,并授权他们重新评估业务的方方面面,以便更有效地竞争——从菜单创新到供应链本地化,"潘威良告诉我们。
Phyllis Cheung, CEO of McDonald’s China, and her team began building China-first systems, such as a proprietary digital backbone for two hundred thousand employees, supplier co-design to develop new chicken products that excite customers, and idea-to-launch cycles as short as three months. The ownership change further enabled faster investment decisions and shortened innovation cycles, aligning the organization more closely with the pace of local competitors.
麦当劳中国 CEO 张家茵(Phyllis Cheung)和她的团队开始建设中国优先的系统,例如为二十万名员工打造的专有数字骨干、与供应商共同设计开发让顾客兴奋的新鸡肉产品,以及短至三个月的从创意到上市的周期。所有权变更进一步加速了投资决策、缩短了创新周期,使组织更贴近本地竞争对手的节奏。
McDonald’s China entered a phase of rapid expansion, opening 1,000 stores per year since 2023 to arrive at around 7,700 stores today, and is targeting 10,000 by 2028. “Now we report to a board that sits in China. It’s essentially one layer, and critical decisions can be executed faster than before,” Phyllis says.
麦当劳中国进入快速扩张阶段,自 2023 年以来每年新开 1000 家门店,如今达到约 7700 家,目标是到 2028 年达到 10000 家。"现在我们的董事会设在中国。基本上只有一层,关键决策的执行速度比以前更快了,"张家茵说。
Success and confidence in China’s upside set up the next phase. In 2023, McDonald’s agreed to buy out Carlyle’s minority stake while Trustar Capital retained 52 percent; the move reinforced the strategic value of the partnership model with a local Chinese institution.
在中国上行空间上的成功和信心开启了下一阶段。2023 年,麦当劳同意买下凯雷的少数股权,而信宸资本保留 52% 的股份;此举强化了与中国本土机构合作模式的价值。
This being China, the battles never stop. A snacking price war that erupted online has driven the price of milk tea down to 1 RMB ($0.1), wiping the advantage of premium locations. And in mid-2025, delivery battles between Alibaba and Meituan pushed prices even lower. It’s always a tough battle out there, but with greater local autonomy, multinational leadership can decide more deliberately when and how to engage.
这里是中国,战斗永不停歇。一场在线上爆发的零食价格战把奶茶价格打到 1 元人民币(0.1 美元),抹平了黄金地段优势。2025 年年中,阿里巴巴和美团之间的配送大战把价格压得更低。外面总是硬仗,但有了更大的本地自主权,跨国公司的领导层可以更从容地决定何时以及如何参战。
This chapter is aimed primarily at multinationals, and the lesson is straightforward. In China, you have to find ways to unleash corporate entrepreneurship and sustain it despite governance challenges. In practice, that means treating the China unit as a full-fledged business, not a sales outpost. McDonald’s illustrates that when ownership sits in China, autonomy becomes real, “China speed” becomes instinctive, and entrepreneurial energy moves to the front line.
这一章主要面向跨国公司,教训直截了当。在中国,你必须找到释放公司企业家精神、并在治理挑战下维持它的方法。在实践中,这意味着把中国业务当作一个完整的业务实体,而不是销售前哨。麦当劳表明:当所有权落在中国,自主权就变成真的,"中国速度"变成本能,企业家能量走向一线。
“Localization is the key to success,” Phyllis tells us. “Being truly customer-centric to adapt to fast-changing Chinese consumer needs can be achieved if headquarters is willing to delegate authority while maintaining good governance structures.” What every global company should recognize is that China is filled with founders and competitors backed by local capital, driven by a cultural instinct to fight every day, and operating with little to lose. Not every fast-moving, hungry Chinese competitor succeeds—in fact, most don’t—and among the downsides of extreme speed can be wasteful expenditures and spectacular failures. Yet from an incumbent multinational’s perspective, when corporate processes meet a freewheeling entrepreneur, hunger usually has the advantage. “Competing in China is very different from competing in Japan, Southeast Asia, in France and Germany, where you can reliably forecast six or twelve months out,” says Hai Ye, a McKinsey senior partner leading the growth, marketing, and sales practice. “To manage China, you need a high tolerance for ambiguity and uncertainty, and you must break down silos so that decisions move quickly—something difficult for global headquarters that want to stay in control.”
"本地化是成功的关键,"张家茵告诉我们。"只要总部愿意下放权力并维持良好的治理结构,就能真正做到以客户为中心,适应快速变化的中国消费者需求。"每个全球公司都应认识到:中国充满了创始人以及由本地资本支持的竞争者,他们被每天都战斗的文化本能驱动,而且几乎没有什么可失去的。并非每个行动快速、饥肠辘辘的中国竞争者都能成功——事实上大多数不能——极度速度的缺点包括浪费性开支和惊人的失败。但从在位跨国公司的角度看,当公司流程遇上无拘无束的企业家,饥饿通常占上风。"在中国竞争,与在日本、东南亚、法国和德国竞争非常不同,在那些地方你可以可靠地预测未来六到十二个月,"麦肯锡资深合伙人、领导增长营销销售业务的叶海(Hai Ye)说。"要管理中国,你需要对模糊和不确定性有很高的容忍度,必须打破孤岛让决策快速流动——这对想保持控制的全球总部来说很难。"
Every company will shape the solution differently, but the principles remain constant. To optimize your China business to best compete, leaders should examine the following elements:
每个公司会以不同的方式塑造解决方案,但原则保持不变。要优化你的中国业务以实现最佳竞争,领导者应审视以下要素:
赋能本地决策治理
Enabling Local Decision-Making Governance
How can you grant the China team the authority and autonomy they need to make quick decisions?
你如何授予中国团队快速决策所需的权力和自主权?
In the weeks after COVID first hit, a curious thing happened inside one of China’s quiet industrial champions. Demand for mask-making equipment soared—and operating them required programmable industrial controllers. As supply chains tightened, factories rushed to expand capacity; many plant managers, fearing shortages, were hoarding controllers in their apartments.
在新冠疫情刚爆发的几周里,中国一家低调的工业冠军企业内部发生了一件奇怪的事。口罩机需求飙升——而操作它们需要可编程工业控制器。随着供应链收紧,工厂竞相扩大产能;许多厂长担心缺货,把控制器囤在公寓里。
Most automation suppliers saw the opportunity—few could act on it. Entering a new sector meant diverting production and R&D from existing lines, a short-term profit hit many multinationals struggled to absorb. Their organizations were segmented by region and industry; moving into mask making first required deciding who “owned” the business, a bureaucratic process that could take months. Reassigning engineers also put managers’ performance metrics at risk. While teams debated responsibility, the window closed.
大多数自动化供应商看到了机会——但很少能付诸行动。进入新行业意味着从现有产品线转移生产和研发,这是许多跨国公司难以吸收的短期利润损失。它们的组织按地区和行业划分;进入口罩制造首先要决定谁"拥有"这块业务,一个可能需要数月时间的官僚流程。重新分配工程师也让经理们的绩效指标面临风险。当团队还在争论责任归属时,窗口已经关闭。
Inovance—a rising Chinese industrial automation company with more than thirty thousand employees—had never operated in public-health equipment. But chairman and co-founder Xingming Zhu made a different call. Watching mask demand explode from Shenzhen, he made mask making a company priority the same day a sales director flagged the opportunity. Speed, he knew, would decide the outcome.
汇川技术(Inovance)——一家拥有三万多名员工的中国工业自动化新星——从未涉足公共卫生设备。但董事长兼联合创始人朱兴明(Xingming Zhu)做了一个不同的决定。在深圳看着口罩需求爆发,他在销售总监提出机会的当天就把口罩制造列为公司优先事项。他知道,速度将决定结果。
Engineers were shifted from long-cycle industrial projects. Together with customers, Inovance studied imported Japanese machines, which went quickly out of stock, and helped customers replicate them at scale—but with Inovance controllers. Engineers realized that mask-making machines didn’t require micron-level precision; tolerances of a few millimeters were acceptable. Customers needed speed, not perfection. Teams reviewed drawings, made substitutions, tested configurations on the fly, and fixed issues directly on the factory floor.
工程师从长周期工业项目调来。汇川技术与客户一起研究进口日本机器——这些机器很快售罄——并帮助客户大规模复制,但用的是汇川的控制器。工程师意识到口罩机不需要微米级精度;几毫米的公差可以接受。客户需要的是速度,不是完美。团队审阅图纸、做替换、现场测试配置,并直接在工厂车间解决问题。
The most decisive advantage lay in Inovance’s supply chain. Years before COVID, Inovance had pushed aggressively into servo products—feedback-controlled motion components—and stockpiled significant volumes of chipsets. When the semiconductor shortage hit, Inovance had inventory; its competitors did not. And while multinational rivals often needed a year to qualify a new supplier for any parts, Inovance could do so in two to three months, in part by using other large manufacturers’ approved supplier lists, accepting calculated risk to be able to move faster. Within weeks, Inovance’s systems were shipping nationwide. Above all, leadership made the difference.
最决定性的优势在于汇川的供应链。新冠疫情前几年,汇川就大举进军伺服产品——带反馈控制的运动部件——并囤积了大量芯片组。当半导体短缺来袭时,汇川有库存;竞争对手没有。而跨国对手往往需要一年时间才能为任何零部件认证新供应商,汇川只需两到三个月就能做到,部分方法是使用其他大型制造商已批准的供应商名单,接受计算过的风险以便更快行动。几周之内,汇川的系统就发货到全国。最重要的是,领导力起了决定作用。
Other Chinese firms moved just as decisively. The EV maker BYD assigned three thousand engineers to build mask-making equipment as COVID began to spread. Masks rolled off the line within seven days; eventually BYD was producing five million a day plus three hundred thousand bottles of disinfectant.
其他中国企业同样果断行动。电动车制造商比亚迪在新冠疫情开始蔓延时,派出三千名工程师制造口罩设备。七天内口罩就下线;最终比亚迪每天生产五百万只口罩,外加三十万瓶消毒液。
Mask making was short lived, but this story illustrates how Chinese companies move when the market shifts—fast, even instantly. Western and Japanese incumbents had the technology to capture this market, but pushing a new initiative through headquarters on another continent took too long. Approvals would come after the moment had passed.
口罩制造昙花一现,但这个故事说明了中国公司如何应对市场转变——快,甚至瞬间。西方和日本的在位者拥有抓住这个市场的技术,但把新举措推到另一个大陆的总部去审批,耗时太长。批准到来时,时机已过。
Structural autonomy isn’t cosmetic. It means giving China leaders real control over funding, staffing, marketing, and R&D—the full stack of decisions—and requires headquarters to become comfortable shifting control. This is where the tension lies: trust, compliance, and risk. Headquarters worries that full autonomy may lead to brand dilution, regulatory missteps, or misalignment with global priorities. Yet without autonomy, local teams can’t move fast enough to compete. “That’s where corporate governance comes in,” says Dai Feng, founder of CareCapital Group. “If multinationals build truly indigenous organizations with localized products and services, and still maintain control, they can perform as well as Chinese companies.”
结构性自主权不是装饰。它意味着给中国领导人真正的资金、人员、营销和研发控制权——完整的决策栈——并需要总部变得习惯转移控制权。紧张就在这里:信任、合规和风险。总部担心完全自主可能导致品牌稀释、监管失误或与全球优先级脱节。但没有自主权,本地团队无法快到足以竞争。"这就是公司治理发挥作用的地方,"松柏投资集团创始人冯岱(Dai Feng)说。"如果跨国公司建立真正本土化的组织,提供本地化的产品和服务,同时仍然保持控制,它们可以做得和中国公司一样好。"
McDonald’s sold a majority stake to a local investor to grant greater autonomy to its China operations; but not every multinational will—or should—take that path. The real challenge is designing mechanisms that simulate ownership without changing shareholding structure. How do you rethink culture, re-design incentives, and create an environment where China executives think like owners, not employees?
麦当劳把多数股权卖给本地投资者,以给中国业务更大的自主权;但不是每个跨国公司都会——或应该——走这条路。真正的挑战是设计模拟所有权的机制,而不改变股权结构。你如何重新思考文化、重新设计激励,并创造一个中国高管像主人而不是雇员那样思考的环境?
Giving China leaders real “skin in the game”—for example, letting them invest in the China entity with private equity–style upside—could shift behavior quickly. But true upside requires real authority. That’s the dilemma: how to give owner-level incentives while still maintaining essential reporting lines and governance. “I know some multinational CEOs operating in China with plenty of entrepreneurial spirit. These leaders are global CEO ‘minus-one’ who are able to directly influence and deploy real authority around investment resource allocation,” says Phyllis of McDonald’s.
给中国领导人真正的"切身利益"——例如让他们以私募股权式的上行收益投资中国实体——可以迅速改变行为。但真正的上行需要真正的权威。这就是两难:如何既给予所有者级的激励,又保持必要的汇报线和治理。"我认识一些在中国经营的跨国公司 CEO,他们充满企业家精神。这些领导是全球 CEO 的'差一级',能够直接影响和调动投资资源配置方面的真正权威,"麦当劳的张家茵说。
At McKinsey we debate this issue for our China practice. We run China locally but operate within a global firm with strict risk controls, quality standards, and a shared reputation. We’re also a partnership—our leaders have partnership shares and long-standing relationships—which helps build trust. Even so, the trade-off between local autonomy and global control is a constant balancing act, and most multinationals lack this structural advantage when it comes to China. When China leaders are hired externally or global CEOs have limited China exposure, trust isn’t a given. It must be built.
在麦肯锡,我们为中国的实践争论这个问题。我们本地运营中国业务,但在一个有着严格风险控制、质量标准和共同声誉的全球公司内运作。我们也是合伙制——我们的领导有合伙人股份和长期关系——这有助于建立信任。即便如此,本地自主权和全球控制之间的权衡是一场持续的平衡动作,而大多数跨国公司在面对中国时缺乏这种结构性优势。当中国领导人从外部聘用,或全球 CEO 对中国的接触有限时,信任不是理所当然的。它必须被建立起来。
Trust also comes from familiarity. Many European company board members fly into Shanghai for a day and fly out the next, says Alfons Mensdorff-Pouilly, CEO of Jebsen Group, which has been operating in China for over a century. “They don’t visit Wuxi, Wuhan, or Chongqing—and without seeing 95 percent of China, it’s hard for them to really understand the country.”
信任也来自熟悉。许多欧洲公司的董事会成员飞进上海待一天、第二天就飞走,在中国经营已超过一个世纪的捷成集团(Jebsen Group)CEO 阿方斯·门斯多夫-普伊利(Alfons Mensdorff-Pouilly)说。"他们不去无锡、武汉或重庆——没有看过中国 95% 的地方,他们很难真正理解这个国家。"
By contrast, China-savvy leaders such as Hank Greenberg, AIG’s former CEO, and Steve Schwarzman, Blackstone’s founder, are legendary for their frequent visits and deep ties to China. Apple CEO Tim Cook’s trips are always given top-level attention from officials and media alike. A smaller group of committed executives also serve on the International Business Leaders’ Advisory Councils for the mayors of Shanghai and Beijing, maintaining direct lines into local decision-making.
相比之下,熟悉中国的领导人——如 AIG 前 CEO 汉克·格林伯格(Hank Greenberg)和黑石创始人苏世民(Steve Schwarzman)——以频繁访问和对中国的深厚联系而闻名。苹果 CEO 蒂姆·库克(Tim Cook)的每一次到访,都得到官员和媒体的最高级别关注。还有一小群坚定的高管在上海和北京市长领导下的国际企业家咨询委员会任职,与本地决策保持直接联系。
Another approach is to strengthen China expertise at the board level. This can mean appointing Chinese directors or expatriates with long operating experience in China. Gordon Orr, McKinsey’s former China chairman, for example, now sits on the board of European private equity firm EQT.
另一个方法是在董事会层面加强中国专长。这意味着任命中国董事,或在华有长期运营经验的外籍人士。例如,麦肯锡前中国区董事长欧高敦(Gordon Orr)如今担任欧洲私募股权公司 EQT 的董事。
It’s not feasible for most CEOs to be often on the ground, but, as Alfons notes, “Your No. 2 probably should be there, with the resources to truly understand the market. And bring Chinese talent into global headquarters so the Chinese consumer stays close to the center of gravity.”
大多数 CEO 不可能经常亲临一线,但正如阿方斯所说:"你的二把手大概应该在那边,带着真正理解市场的资源。并把中国人才带进全球总部,让中国消费者保持在决策重心附近。"
以"中国速度"运营
Operating at “China Speed”
How do you move fast amid uncertainty — without falling into “analysis paralysis”?
在不确定性中,你如何快速行动——而不陷入"分析瘫痪"?
If autonomy is the foundation for survival in China, speed is the weapon. China’s business environment runs on a mix of ambition, improvisation, and ruthless competition that forces companies to move faster than anywhere else—that’s “China speed.” Survival depends less on being perfect than on being first.
如果自主权是在中国生存的基础,速度就是武器。中国的商业环境运行在雄心、即兴发挥和无情竞争的组合之上,迫使公司比任何地方都动得更快——这就是"中国速度"。生存更多取决于"第一个到达",而不是"做到完美"。
Take instant noodles. Japanese and Taiwanese brands introduced the category to China in the 1980s and 1990s and dominated for decades, becoming household names. By the 2010s, the market was stagnating as consumers turned away from “fried junk food,” and local players such as Master Kong, Uni-president, and Jinmailang were moving into the lead. Baixiang, a regional brand from top wheat-producing Henan province, was closely trailing but still concentrated in smaller inland cities.
以方便面为例。日本和台湾品牌在 1980 和 1990 年代把这一品类引入中国,并主导了几十年,成为家喻户晓的名字。到 2010 年代,随着消费者转向"油炸垃圾食品"、市场停滞,康师傅(Master Kong)、统一(Uni-president)和今麦郎(Jinmailang)等本地玩家开始领先。白象(Baixiang)——来自顶级小麦产区河南省的区域品牌——紧随其后,但仍集中在较小的内陆城市。
Baixiang chose speed as its strategy, rapidly adopting advanced technology to outpace rivals. In 2018, Chairman Yao Zhongliang crushed a rival’s pack of instant noodles in the workshop before his engineers and told them, “What we lack isn’t capacity—it’s a reason to make young people proud.” The company pivoted its R&D toward healthier, non-fried noodles and began experimenting with freeze-drying technology.
白象选择速度作为战略,迅速采用先进技术超越对手。2018 年,董事长姚忠良(Yao Zhongliang)在车间里当着工程师的面捏碎一包对手的方便面,告诉他们:"我们缺的不是产能——是让年轻人自豪的理由。"公司把研发转向更健康的非油炸面条,并开始试验冻干技术。
Its speed was tested in 2021 when catastrophic floods hit ninety-eight-million-strong Henan province. Within three hours of the first SOS call, trucks rolled out of Baixiang’s warehouses, delivering noodles to a children’s welfare home in Zhengzhou. In the following days, the company donated thirty thousand boxes of food and 5 million RMB (about $0.7 million) to the relief effort. A viral livestream showed one worker using sign language while packing boxes—“Ship slowly, because we package with care.”
2021 年,拥有九千八百万人口的河南省遭遇灾难性洪水,白象的速度受到考验。第一个求救电话打来的三个小时内,卡车就驶出白象的仓库,把面条送到郑州一家儿童福利院。随后几天,公司向救灾捐赠了三万箱食品和 500 万元人民币(约 70 万美元)。一场病毒式传播的直播中,一名工人一边装箱一边用手语比划——"慢慢发货,因为我们用心打包"。
Baixiang didn’t let the goodwill fade. While competitors were negotiating supermarket displays, Baixiang pushed into new channels, placing hot-and-sour noodles in thousands of milk-tea shops and snack cafés frequented by Gen Z consumers. This was start-up speed for a thirty-year-old company, creating new demand in a category many thought was stagnating.
白象没有让善意消退。当竞争对手还在谈判超市陈列位时,白象推进新渠道,把酸辣粉放进成千上万 Z 世代消费者常去的奶茶店和休闲小吃店。这是一家三十岁公司的创业速度,在一个许多人认为停滞的品类里创造出新需求。
In 2023, Baixiang’s instincts struck again. On Douyin— the original ByteDance video app known globally as TikTok—the hashtag #cilantro surged past 10.5 billion views. Within three months, Baixiang’s engineers launched “Super-Fragrant Cilantro Noodles.” Co-created with Douyin’s Super Brand Day and promoted through influencers, the product sold out in twenty-four hours and became one of the platform’s most shared foods that year.
2023 年,白象的直觉再次应验。在抖音上——字节跳动的原创视频应用,全球叫 TikTok——#香菜 话题的浏览量突破 105 亿次。三个月内,白象的工程师推出"超香香菜面"。与抖音超级品牌日共创、由网红推广,产品二十四小时内售罄,成为当年平台上分享最多的食品之一。
By 2025, Baixiang had evolved from a regional underdog to a symbol of national pride. Its premium Tang Hao He line—featuring six-hour slow-simmer bone broth and freeze-dried toppings— recorded 3 billion RMB (about $430 million) in annual sales with an ROIC seven times the industry average. At a Forbidden City press conference, Chairman Yao lifted a bowl: “Some said domestic products are low end. Now, in this bowl, there’s the confidence of six hundred years of imperial kitchens.”
到 2025 年,白象已从区域黑马成长为国民骄傲的象征。其高端"汤好喝"系列——采用六小时慢熬骨汤和冻干配料——年销售额录得 30 亿元人民币(约 4.3 亿美元),投入资本回报率(ROIC)是行业平均的七倍。在故宫的一场新闻发布会上,董事长姚忠良举起一碗:"有人说国货低端。现在,这碗里,有六百年御膳房的自信。"
Speed, for Baixiang, isn’t just about moving quickly. It’s about sensing shifts early, mobilizing instantly, and turning every burst of momentum—from a viral clip to a national crisis—into competitive advantage.
对白象来说,速度不只是动得快。它关乎及早感知变化、瞬间动员,并把每一波势头——从一段病毒视频到一场全国危机——转化为竞争优势。
Many Chinese companies are wired for speed because decision-making hierarchy is flat, engineers talk directly to clients, and managers are rewarded for growth, not caution. “Many local companies rigorously require their sales teams to have at least a product management background, often having an engineering or technical background, which cuts out a decision-making layer,” says Jan Milark, a McKinsey associate partner who works with industrial clients.
许多中国公司天生为速度而设,因为决策层级扁平、工程师直接与客户交谈、经理因增长而非谨慎获得奖励。"许多本地公司严格要求销售团队至少要有产品管理背景,往往还有工程或技术背景,这砍掉了一个决策层,"与工业客户合作的麦肯锡副合伙人扬·米拉尔克(Jan Milark)说。
And as Nick notes, the secret isn’t perfect aim—it’s firing often—the business equivalent of taking more shots on goal. The more you fire, the more likely one will hit. In practice, that means shipping version 1.0, seeing what breaks, fixing it, and launching versions 2.0, 3.0, 4.0 in quick succession. It’s a culture built on iteration.
正如尼克(Nick)所说,秘诀不是完美的瞄准——而是频繁开火——商业版的多射门。你射得越多,越有可能射中。在实践中,这意味着发布 1.0 版本,看看哪里坏了,修复它,然后快速接连发布 2.0、3.0、4.0 版本。这是一个建立在迭代之上的文化。
The electric vehicle industry, for instance, is defined by speed. Market leaders have learned to move quickly in a hyper-competitive environment. BYD uses an extreme 24/7 R&D model—engineering shifts covering all hours on seven days of a week. This helped compress development and mass production of its Blade Battery into eighteen months, while EV development cycles were whittled from five years down to two. Toyota engineers working on its joint venture sedan bZ3 were stunned by BYD’s practice of revising designs late in the process—almost unthinkable for traditional automakers, which are accustomed to locking prototypes much earlier.
例如,电动车行业就是由速度定义的。市场领导者学会了在超竞争环境中快速行动。比亚迪采用极端的 24/7 研发模式——工程轮班覆盖一周七天的所有时段。这帮助把刀片电池的开发和量产压缩到十八个月,而电动车开发周期从五年缩减到两年。丰田工程师在合资轿车 bZ3 上工作时,被比亚迪在流程后期修改设计的做法震惊——这对传统汽车制造商来说几乎不可想象,它们习惯早得多就锁定原型。
“You need to be set up for speed in this environment; you can’t expect three committees to approve headcounts, to lock every investment in advance, or to have an absolutely perfect platform,” says Jan. A former colleague visiting a Shanghai robotics firm found executives in their twenties and thirties who’d just decided—at 9 p.m. on a Wednesday—to triple production. When asked about their annual plan, they were puzzled. “Annual plan? We can do it, so we did it.”
"在这种环境中你必须为速度而设;你不能指望三个委员会来批准人数、预先锁定每一笔投资,或拥有一个绝对完美的平台,"扬说。一位前同事访问一家上海机器人公司时,发现二三十岁的高管们刚刚决定——在周三晚上 9 点——把产量翻三倍。被问及年度计划时,他们很困惑。"年度计划?我们做得到,所以就做了。"
Let’s be clear: “China speed” has its downsides and trade-offs. Some companies move too fast—slashing prices, cutting corners, or releasing products that aren’t ready. These aren’t learning cycles; they erode trust. Multinationals can wield a contrasting advantage, displaying strong quality, safety, and risk controls that can allow premium pricing; the goal isn’t to discard those systems—but to prevent them from becoming bottlenecks.
让我们说清楚:"中国速度"有其缺点和权衡。一些公司动得太快——砍价、偷工减料,或发布还没准备好的产品。这些不是学习周期;它们侵蚀信任。跨国公司可以挥出对比鲜明的优势,展现强大的质量、安全和风险控制,从而支撑溢价定价;目标不是扔掉这些系统——而是防止它们成为瓶颈。
That’s the harder question: How to preserve quality while increasing firing frequency? Speed doesn’t mean recklessness. It means building a China business that learns faster, empowering engineers to engage customers directly, shortening feedback loops, measuring progress by iteration instead of annual plans, and acting even without perfect data. The ambition isn’t for multinationals to mimic the excess—it’s to selectively import the speed.
那才是更难的问题:如何在提高开火频率的同时保持质量?速度不意味着鲁莽。它意味着建立一个学得更快的中国业务,授权工程师直接接触客户,缩短反馈回路,用迭代而不是年度计划衡量进度,即使没有完美的数据也采取行动。雄心不是让跨国公司模仿那些过度——而是有选择地引入速度。
投资本土化
Investing in Localization
How do you develop the conviction to localize—despite the cost and the divergence from global standards?
尽管有成本、尽管偏离全球标准,你如何培养本地化的信念?
Rooted in the Latin locus , meaning “place,” the word localization literally means “making something belong.” For Straumann Group, this wasn’t a slogan—it was their China business model.
本地化(localization)一词源于拉丁语 locus,意为"地方",字面意思是"让某物归属于一个地方"。对士卓曼集团(Straumann Group)来说,这不是口号——这是他们的中国商业模式。
A dental implant pioneer founded after World War II as a family-owned materials science lab in Basel, Switzerland, Straumann entered China about twenty years ago. Crucially, it didn’t try to “export Switzerland” but instead plugged into China’s local ecosystem. Straumann built relationships with clinicians and distributors, invested in local R&D and manufacturing, and adapted its portfolio and economics to Chinese conditions.
士卓曼是牙科种植体先驱,二战后在瑞士巴塞尔作为家族所有的材料科学实验室创立,约二十年前进入中国。关键的是,它没有试图"出口瑞士",而是接入中国的本地生态。士卓曼与临床医生和经销商建立关系,投资本地研发和制造,并把产品组合和经济模式调整为适应中国条件。
Dentistry varies widely from country to country—insurance, certification, costs of schooling, and rules about which clinicians can perform what procedures all differ—and dental technology companies are more accustomed than most medical technology firms to adjusting their management models accordingly. That flexibility helped European and Korean family-origin multinationals thrive in China.
牙科在每个国家差异很大——保险、认证、教育成本,以及哪些临床医生可以做哪些操作的规定都不同——牙科技术公司比大多数医疗器械公司更习惯相应地调整管理模式。这种灵活性帮助欧洲和韩国的家族起源跨国公司在华繁荣发展。
Straumann entered China in the early 2000s through a local dealer. A strong dealer can help navigate hundreds of decisions: where to expand, how to price, which dentists to target, what training to offer, and more. Only after Straumann gained real familiarity with China through these accumulated decisions did the company begin acquiring select dealers, integrating them, and turning them into the operational backbone of its China business. That humility—local first, global second—became a cornerstone of Straumann’s success in one of the few healthcare categories where a multinational still dominates.
士卓曼在 2000 年代初通过本地经销商进入中国。一个强大的经销商可以帮助驾驭数百个决策:在哪里扩张、如何定价、瞄准哪些牙医、提供什么培训等等。只有在士卓曼通过这些累积的决策真正熟悉中国之后,公司才开始收购精选的经销商、整合它们,并把它们变成中国业务的运营骨干。这种谦逊——本地第一,全球第二——成为士卓曼在跨国公司仍占主导的少数医疗品类之一取得成功的基石。
Then came volume-based procurement (VBP), a government initiative targeted at reducing drug prices and increasing accessibility. For most multinationals, this means lower margins and a big damper on their China business. Straumann instead saw opportunity. It engineered a lower-cost implant line and opened a Shanghai manufacturing site in 2025 to train local dentists and meet rising demand. The result: an expanded portfolio, solid margins from a new customer base, and implants affordable for millions more patients.
然后带量采购(VBP)来了——一项旨在降低药品价格、提高可及性的政府举措。对大多数跨国公司来说,这意味着利润率下降,对中国业务是一个大大的打击。士卓曼却看到了机会。它设计了一条低成本的种植体产品线,并于 2025 年在上海开设制造基地,以培训本地牙医、满足不断增长的需求。结果:产品组合扩大,来自新客户群的利润率稳健,数百万更多患者买得起种植体。
Today, China is a major business for Straumann. Shanghai is part of its global manufacturing footprint and an R&D base for key product lines. China accounts for more than 15 percent of global sales and is the company’s biggest driver in the Asia-Pacific region, which is already 24 percent of revenue.
如今,中国是士卓曼的一大业务。上海是其全球制造版图的一部分,也是关键产品线的研发基地。中国占全球销售额的 15% 以上,是公司亚太地区最大的增长引擎,而亚太地区已占收入的 24%。
Everyone knows localization matters, but a full “in China, for China” model requires commitment and capital—and often requires stepping away from global frameworks. The real question in the next China is how far you’re willing to go and what you’re willing to trade-off. For years, multinationals succeeded with partial localization because global technology and standards were true differentiators. That advantage is eroding. Chinese competitors now engineer and manufacture at global quality—and in some categories define the benchmark—while moving faster and at lower cost. Volkswagen is the latest example of an “in China, for China” strategy; by shifting R&D, design, and production to its Hefei hub, the company says it can cut EV development costs by half and cycles by 30 percent.
人人都知道本地化重要,但完全的"在中国、为中国"模式需要投入和资本——而且常常需要偏离全球框架。下一个中国的真正问题是:你愿意走多远,愿意用什么做交换?多年来,跨国公司靠部分本地化取得成功,因为全球技术和标准是真正的差异化因素。这个优势正在消退。中国竞争者如今以全球品质进行工程和制造——在某些品类定义了基准——同时速度更快、成本更低。大众汽车是最新一个"在中国、为中国"战略的例子;通过把研发、设计和生产转移到合肥基地,公司称可以把电动车开发成本砍半、周期缩短 30%。
We also find “de-costing” to be a critical factor. Chinese customers are unwilling to pay for marginal features they don’t need, pushing companies to “de-engineer” cost out of the product or tailor quality or performance to match what the market wants. Clinging to global architectures risks “under-localizing” and being priced out.
我们还发现"去成本化"是一个关键因素。中国客户不愿为不需要的边缘功能付费,迫使公司"去工程化",把成本从产品中拿出来,或调整质量或性能以匹配市场需求。固守全球架构,则有"本地化不足"、因价格被挤出市场的风险。
Localization also means adopting a China cost base. Input costs, from supply chains and utilities to labor, land, and capital, are far lower than in most Western markets, forcing hard trade-offs. One client struggled over whether to re-design its China organization and salary structures to match local competitors, which would create tension when it came to global standards and operating models. Another quick-service restaurant client debated local store fit-out standards; adopting Chinese local structures would halve the cost but dilute global methodology and branding. All these are real decisions that come with non-trivial trade-offs.
本地化还意味着采用中国的成本基础。从供应链、公用事业到劳动力、土地和资本,投入成本远低于大多数西方市场,迫使艰难的权衡。一位客户纠结于是否重新设计中国组织架构和薪酬结构以匹配本地竞争对手,这会在面对全球标准和运营模式时造成紧张。另一家快餐客户争论本地门店装修标准;采用中国本地结构会把成本减半,但稀释全球方法和品牌。这些都是真实的决策,带着不小的权衡。
Moreover, deep localization comes at a cost. It requires new domestic capabilities, fresh investments, and a different governance model. More fundamentally, it requires acknowledging that legacy global standards and technologies are no longer decisive—or, in some cases, have become the burden. It’s a hard pill to swallow, and it sits at the heart of the strategic tension many multinationals now face.
而且,深度本地化是有代价的。它需要新的本地能力、新的投资和不同的治理模式。更根本的是,它要求承认:传统全球标准和技术不再具有决定性——或者在某些情况下,已经变成了负担。这是难以下咽的药丸,它正处在许多跨国公司如今面临的战略紧张的核心。
“Localize more” is easy to say; placing capital to stay relevant in China’s next cycle is much harder.
"多本地化一点"说起来容易;在中国下一个周期投放资本以保持相关性,要难得多。
建设企业家文化
Building a Culture of Entrepreneurialism
How do you build a culture that rewards a can-do mindset, smart risk-taking, and strong ownership?
你如何建设一种奖励能干心态、明智冒险和强烈主人翁精神的文化?
French economist Jean-Baptiste Say defined entrepreneurs as people who move resources from lower to higher productivity. Europe built its version through mercantile trade and craft; America’s grew from a frontier belief that anyone could make something from nothing. From industrialist Henry Ford’s “Whether you think you can or you think you can’t, you’re right,” to Jeff Bezos’s “it’s generally human nature to overestimate risk and underestimate opportunity… thinking small is a self-fulfilling prophecy,” US business culture has celebrated boldness and possibility. Silicon Valley turned that spirit into a system powered by venture capital and speed.
法国经济学家让-巴蒂斯特·萨伊(Jean-Baptiste Say)把企业家定义为把资源从较低生产率转移到较高生产率的人。欧洲通过商业贸易和手工艺建立了自己的版本;美国则源于一种边疆信念——任何人都能无中生有地创造东西。从实业家亨利·福特(Henry Ford)的"无论你认为你能还是不能,你都是对的",到杰夫·贝索斯(Jeff Bezos)的"高估风险、低估机会是人类天性……想得小是一个自我实现的预言",美国商业文化一直颂扬大胆和可能性。硅谷把这种精神变成了由风险资本和速度驱动的系统。
China has now entered that arena. In just over three decades, the country has layered one of the world’s most dynamic entrepreneurial ecosystems on top of a substantial state-owned foundation, resulting in a system where market-driven competition and state influence coexist—sometimes uneasily and often differently across sectors. Much of this intensity is often described through the idea of “wolf spirit,” a business metaphor that Huawei founder Ren Zhengfei helped popularize, capturing perseverance, acute sensitivity to opportunity, a relentless drive to survive, and a collective dimension. Wolves hunt in packs, after all.
中国现在进入了这个竞技场。仅仅三十多年,这个国家就在庞大的国有基础上叠加了世界上最活跃的企业家生态系统之一,形成了一个市场驱动竞争与国家影响共存的系统——有时并不自在,而且往往因行业而异。这种强度常常通过"狼性精神"来描述,这是华为创始人任正非帮助普及的商业隐喻,捕捉了坚韧、对机会的敏锐嗅觉、不懈的生存驱动力,以及集体性。毕竟,狼是成群狩猎的。
Many clients ask, “Does my company have enough wolf spirit?” We tend to prefer “animal spirit,” borrowed from economist John Maynard Keynes, who defined it as the “spontaneous urge to action rather than inaction.” Whether you channel wolves, horses, or Keynesian economics, the point is the same: in China, incentives drive ownership, and autonomy fuels speed, but culture unlocks the final gear. Thriving in an ultra-competitive environment requires more than strategy or structure: it means building organizations that enable hustle, tolerate small failures, and empower even junior team members to make real decisions.
许多客户问:"我的公司有足够的狼性精神吗?"我们更倾向于"动物精神"——借自经济学家约翰·梅纳德·凯恩斯(John Maynard Keynes),他把它定义为"自发行动的冲动,而非无动于衷"。无论你调动的是狼、马,还是凯恩斯经济学,要点是一样的:在中国,激励驱动主人翁,自主权驱动速度,但文化解锁最后一档。在超竞争环境中繁荣,需要的不仅是战略或结构:它意味着建设能让员工奋力冲刺、容忍小失败、甚至授权初级团队成员做真正决策的组织。
Take WeBank, China’s first digital-only bank. Founded in 2014, it faced a paradox: How could a sector known for hierarchy and risk aversion cultivate entrepreneurship? Chairman and CEO David Ku’s answer was to push decisions to the front line. “The person closest to the problem should have the power to solve it,” David says. When a junior employee, fresh out of university, spotted two clunky steps in the lending journey, he quietly reversed their order, tested the change, and delivered a fix that produced a nine-fold jump in click-through rate overnight.
以微众银行(WeBank)为例,中国第一家纯数字银行。它成立于 2014 年,面临一个悖论:一个以等级制度和风险规避著称的行业,如何培养企业家精神?董事长兼 CEO 顾敏(David Ku)的答案是推动决策到一线。"离问题最近的人,应该有权力解决它,"顾敏说。当一名刚毕业的初级员工发现贷款流程中两个笨拙的步骤时,他悄悄调换了它们的顺序,测试了改动,交付了一个修复,一夜之间让点击率提升九倍。
David reflects, “As CEO, I might make this business nine times better in ten years. But there’s no way I can make something better in twenty-four hours. That’s the power of letting the little guy make the call.” David tells us he spends hours each week thinking about how to create the right culture, allowing the people who know the customer shape the experience, enabling model-builders the space to make mistakes, and ensuring innovative ideas reach decision-makers—all while containing risks so errors don’t “dig a hole and bury you.”
顾敏反思道:"作为 CEO,我可能用十年时间让这项业务好九倍。但我绝无可能让什么东西在二十四小时内变好。这就是让小家伙做决定的力量。"顾敏告诉我们,他每周花数小时思考如何创造正确的文化:让懂客户的人塑造体验,让建模者有犯错的空间,确保创新想法到达决策者——同时控制风险,让错误不会"挖个坑把你埋了"。
That philosophy extends to WeBank’s deployment of AI; while major strategic initiatives are driven top-down, David promotes a “horse-racing,” bottom-up approach that encourages many teams to race and test similar ideas, around, say, AI-generated advertising content. The winning formula will be adopted. “If you ask smart young people, they’ll always come up with something impactful,” he says.
这一理念延伸到微众银行对 AI 的部署;虽然重大战略举措是自上而下驱动的,顾敏提倡一种"赛马"式、自下而上的方法,鼓励许多团队竞速测试类似的想法——例如 AI 生成的广告内容。胜出的方案将被采纳。"如果你问聪明的年轻人,他们总会想出有影响力的东西,"他说。
This mindset is rare in banking but critical for a new digital institution. “Our internal culture and how we encourage staff matter as much as the business model,” David explains. By 2024, WeBank had served nearly four hundred million customers, making it China’s largest digital bank.
这种心态在银行业罕见,但对一家新的数字机构至关重要。"我们的内部文化,以及我们如何鼓励员工,和商业模式一样重要,"顾敏解释说。到 2024 年,微众银行已服务近四亿客户,成为中国最大的数字银行。
The lesson applies irrespective of the industry. China’s market economy is only forty years old; many industries are still led by first-generation entrepreneurs in their prime, and the competitive landscape reflects their energy and urgency. As one apparel executive puts it: “It’s not about size—it’s about agility. If you’re not nimble, you’re already behind.”
这个教训适用于所有行业。中国的市场经济只有四十年历史;许多行业仍由年富力强的第一代企业家领导,竞争格局反映了他们的能量和紧迫感。正如一位服装业高管所说:"关键不是规模——是敏捷。如果你不灵活,你已经在落后了。"
But the spirit we’re describing isn’t uniquely Chinese—it appears in markets where the entrepreneurial environment is intense. This isn’t a Chinese versus multinational story; it’s everyone versus everyone. State-owned enterprises (SOEs) are losing share to hungrier private firms. More established companies are getting challenged by nimbler start-ups. As Andreas Tschiesner, a Munich-based McKinsey senior partner, notes, “In EVs, the West has the same capabilities and similar talented engineers; they’re simply lacking the culture. At 11 p.m. in China’s R&D centers, the lights are still on. People would rather build something that could change the future than sit in a hotel room watching TV.”
但我们描述的这种精神并非中国独有——它出现在企业家环境激烈的市场中。这不是中国与跨国公司之争;这是所有人对所有人。国有企业正把份额输给更饥饿的民营企业。更成熟的公司正被更灵活的新创企业挑战。正如慕尼黑的麦肯锡资深合伙人安德烈亚斯·奇斯纳(Andreas Tschiesner)所说:"在电动车领域,西方有同样的能力和类似的优秀工程师;它们缺的只是文化。晚上 11 点,中国的研发中心灯还亮着。人们宁愿建造可能改变未来的东西,也不愿坐在酒店房间里看电视。"
Of course, wolf culture has a dark side. In Chinese business circles, “wolf” is a controversial term. It can mean hungry and relentless—but also reckless, corner cutting, and willing to bend rules. We’ve seen the consequences: substandard buildings, manipulated financials, regulatory blowups. These aren’t entrepreneurial bets: they cause real damage to society.
当然,狼性文化有阴暗面。在中国商界,"狼"是一个有争议的词。它可以意味饥饿和坚韧——也可以意味鲁莽、偷工减料和愿意弯曲规则。我们见过这些后果:不合格的建筑、被操纵的财务、监管爆雷。这些不是企业家式的下注:它们对社会造成真正的伤害。
And the lifestyle itself can be punishing. Does anyone enjoy being a wolf? Many leaders prefer the professionalism and humanity of more structured environments—one reason our colleagues choose McKinsey. At the same time, some Chinese entrepreneurs thrive on the intensity, especially when financial rewards are substantial. But what feels exhilarating in one’s twenties and thirties can become exhausting over time—and for a younger generation raised in greater comfort, the appeal is fading even faster.
而这种生活方式本身可能很累人。有人喜欢当狼吗?许多领导者更喜欢更有结构的环境带来的专业性和人性——这是我们的同事选择麦肯锡的原因之一。同时,一些中国企业家在强度中如鱼得水,尤其是当财务回报可观时。但二三十岁时令人兴奋的东西,随着时间推移会变得令人疲惫——而对于在更舒适环境中长大的年轻一代,吸引力消退得更快。
对未来的信念
Having Conviction About the Future
We’d like to impart a lesson about conviction. For multinationals, China is one market among many; that optionality is both a strength and a weakness. When every incremental dollar could go anywhere, the China business must compete for attention. “They can hedge China,” says Leon Meng, founder of Ascendant Capital Partners. “Local companies can’t. China is their only game—and that single-market conviction fuels speed, resilience, and a higher tolerance for risk.”
我们想传授一个关于信念的教训。对跨国公司来说,中国只是众多市场之一;这种可选性既是优势也是弱点。当每一笔增量资金可以去任何地方时,中国业务必须为关注而竞争。"它们可以对冲中国,"Ascendant Capital Partners 创始人利昂·孟(Leon Meng)说。"本地公司不能。中国是它们唯一的游戏——这种单一市场的信念驱动速度、韧性和更高的风险容忍度。"
The mindset gap creates an uneven fight. The entrepreneur wakes up with no exit or fallback plan. For a corporate CEO—who may rotate out in a few years—conviction on China is conditional, shaped as much by career risk as by market belief, and can sometimes be fleeting. The China CEO sits in the middle, constantly reading headquarters’ mood, gauging how far they can push, and sometimes hedging for their own next role.
心态差距造成了一场不对等的战斗。企业家醒来时,没有退出或退路计划。对于公司 CEO——可能几年内就轮岗走人——对中国的信念是有条件的,由职业风险和市场信念共同塑造,有时转瞬即逝。中国 CEO 坐在中间,不断揣摩总部的情绪,衡量自己能推多远,有时还为自己下一个职位留后路。
Conviction, in the end, isn’t declared. It’s engineered. McDonald’s China didn’t succeed by pushing harder; it re-designed itself to unlock corporate entrepreneurship—shifting ownership, collapsing decision layers, empowering local innovation, and rebuilding supply chains for speed—while adhering to the discipline of a global firm. As Phyllis tells us, “It’s not sustainable that home delivery should cost less than eating in the restaurant—but while food delivery wars are ongoing, we need autonomy and speed in deciding when to dance with the wolves, so to speak, in business terms.”
信念最终不是宣告出来的。它是被设计出来的。麦当劳中国不是靠更用力推进而成功;它重新设计了自己来释放公司企业家精神——转移所有权、压缩决策层级、赋能本地创新、为速度重建供应链——同时遵守全球公司的纪律。正如张家茵告诉我们的:"外卖送餐比在店里吃还便宜是不可持续的——但在外卖大战进行之时,我们需要自主权和速度来决定何时与狼共舞,从商业角度说是这样。"
McDonald’s is a clear example, but it’s part of a broader pattern. At BASF, China-based leadership teams control major investment and R&D decisions at local Verbund sites—highly integrated production complexes—treating the China business as a full operating platform rather than a downstream market. At Nike and adidas, local product, digital, and supply chain teams are empowered to design for Chinese consumers and run faster test-and-learn cycles. Schneider Electric has given China management teams P&L ownership and engineering authority, enabling them to re-design products and cost structures to compete head-to-head with domestic players while operating within global governance.
麦当劳是一个清晰的例子,但它是更大模式的一部分。在巴斯夫(BASF),设在中国的领导团队在本地一体化(Verbund)基地控制重大投资和研发决策——高度集成的生产综合体——把中国业务当作完整的运营平台,而不是下游市场。在耐克和阿迪达斯,本地产品、数字和供应链团队被授权为中国消费者设计,并运行更快的测试-学习周期。施耐德电气(Schneider Electric)给了中国管理团队损益所有权和工程权力,使他们能够在全球治理框架内重新设计产品和成本结构,与本土玩家正面竞争。
Phyllis created a culture of entrepreneurship and innovation inside one of the world’s most recognized brands. You don’t necessarily need to be a wolf in China—but you need a system built to dance with them.
张家茵在世界最知名的品牌之一内部,创造了一种企业家精神和创新的文化。在中国,你未必需要成为一匹狼——但你需要一个为与它们共舞而建的系统。